Frequently Asked Questions

The TDAC is Thailand's mandatory electronic arrival form for most foreign passport holders entering by air, land, and sea. Travelers transiting without passing immigration are exempt. It replaces the paper TM6 arrival card and is separate from visa status.

No. The TDAC is an electronic arrival declaration, not a visa or travel authorization. Most foreign visitors entering Thailand by air, land, or sea need it; transit passengers who do not pass immigration are exempt.

The official Thai Immigration portal at tdac.immigration.go.th is free. ThaiDigitalCard is an independent paid assistance service offering guided data entry, manual review, application support, and access through the customer tracking flow.

Thailand accepts the TDAC within the official 3-day arrival window, including the arrival date. If you use our advance service earlier, we hold the checked details and file when that window opens.

Yes. The official portal supports a group submission for up to 10 travelers, with an individual TDAC issued for each person. ThaiDigitalCard also supports up to 10 travelers in one assisted application flow.

You will need each traveler's passport details, travel dates, flight or transport information, accommodation details in Thailand (hotel name or address), and an email address for delivery of the confirmed TDAC.

Mistakes are critical since the TDAC QR code links directly to your passport number. Common errors include swapping '0' and 'O' or entering the wrong birth year. If using ThaiDigitalCard, contact support immediately for correction before final filing.

The official TDAC form asks where you will stay in Thailand. Tourists should enter the name and city of their first hotel. If you stay in a private rental, enter the full street address. An address that is vague or incomplete can lead to questions at immigration.

Thailand only accepts an arrival card within 3 days of arrival, so an application bought earlier is checked straight away and then held until the window opens. Your payment confirmation names the exact date we file it, and your tracking page shows the same date. There is nothing to remind us about and nothing more to pay — your TDAC arrives by email the moment it is issued.

Yes, for the details that change most often: arrival and departure dates, flight number, and where you are staying. Open your tracking page, choose “Update my details” and save — our team is notified at once and files with the corrected information. Names, dates of birth, passport numbers and nationality cannot be edited there because they decide who we are filing for; use the message box on the same page and we will correct them for you.

The official portal provides the TDAC and QR code after submission and sends it by email, so save or print that copy. ThaiDigitalCard also keeps delivered documents available through the customer tracking flow and can assist if you cannot find them.

Yes. Most foreign visitors entering by air, land, or sea need a TDAC even when they do not need a visa. Transit passengers who do not pass immigration are exempt.

No. Holders of Thailand Privilege (Elite), LTR, or Non-Immigrant O visas must submit a Digital Arrival Card for every entry. Long-term residents should enter their permanent Thai address rather than a hotel.

Yes, absolutely. Thai law requires every individual passport holder, including infants, to have their own digital arrival record. Parents often mistakenly assume children are covered by their form — they are not.

It depends on your transit type. If you stay in the international transit area without passing through immigration, no TDAC is needed. If you need to clear immigration to collect luggage or change terminals, you must complete a TDAC.

From September 15, 2026, visa-exempt entry through land-border checkpoints is generally limited to two times per calendar year, with stated exceptions for Malaysia, Brunei, Indonesia, and Singapore. Most foreign visitors entering by land also need a TDAC.

Travellers entering under the visa exemption are expected to be able to show 20,000 baht per person, or 40,000 baht for a family travelling together regardless of its size. Some categories, such as transit, are lower at 10,000 and 20,000. It is not a fee — nobody takes the money — and most arrivals are never asked, but it is a condition of entry and officers do sample. Cash, in baht or a major currency, is what is reliably accepted; card limits and banking-app screenshots are routinely refused.

No. Nothing is being collected today, and the TDAC itself carries no government fee. The plan changed again in August 2026: a national committee endorsed a flat 450 baht for every foreign visitor arriving by air, land or sea, replacing the earlier split of 300 baht for air and 150 for land and sea. It now goes to a 30-day public hearing and then back for Cabinet approval. Collection is not expected before the first quarter of 2027, with air arrivals starting first.

No. THIM is another way to submit the same arrival card from a phone, not a second requirement. Thai immigration asks for one TDAC per traveller per entry, whichever route it was filed through. If you have a valid TDAC QR code you are done, with or without the app installed.

We accept all major credit and debit cards (Visa, MasterCard, American Express) through our secure Stripe payment processor. Stripe automatically converts the price to your local currency.

Our fee pays for an independent assisted service: guided data entry, manual review, group handling, customer tracking, document backup, and email support. The official TDAC submission is free and also supports group filing and card download.

Your confirmed TDAC will be delivered to your email address as a PDF with an embedded QR code. You can also download it anytime from your application status page on our website.

Printing is highly recommended. While screenshots are technically accepted, physical copies avoid issues with dead batteries, spotty airport WiFi, and screen glare during scanning. Keep a printed copy inside your passport as a fail-safe.

Yes, for most details. On the official portal, the "Update Arrival Card" function lets you correct your arrival card before you enter Thailand, except your full name, passport number, nationality and date of birth. To change one of those, you submit a new arrival card, and the latest valid submission is the one used. With ThaiDigitalCard, contact our support team: before we file, we correct anything immediately, and after filing we submit the corrected details for you.

Passport numbers are encrypted before they are stored, everything travels over TLS, and card details never reach our systems at all — Stripe handles payment directly. We keep your application only as long as we need it to file and support you, and we do not sell data to anyone. What we hold and how to have it deleted is set out in our privacy policy.

No. The TDAC is a pre-arrival declaration, not a guarantee of entry. Final approval rests with the Immigration Officer at the border, who may consider factors like blacklist status, sufficient funds, return ticket, or travel history.

Overstaying costs 500 THB per day, up to 20,000 THB, plus an overstay stamp in your passport. If you report it yourself when you leave, an overstay of more than 90 days brings a 1-year re-entry ban, more than 1 year a 3-year ban, more than 3 years a 5-year ban, and more than 5 years a 10-year ban. If you are arrested for overstaying, the ban is 5 years for up to 1 year of overstay and 10 years for longer.

Not directly. An extension is a separate process at a Thai Immigration office — a visa-exempt stay can be extended once by 30 days for 1,900 baht. What the TDAC does is put your arrival on record correctly. When that record is incomplete, or does not match the passport in front of the officer, verification takes longer, so the time to get it right is before you land rather than at the extension counter.